The Global Call Center Project is a collaborative network of over 40 academic researchers in 20 countries. The focus of the project is to assess the development of the emerging call center sector in each country and to compare the management strategies and employment systems and outcomes of these enterprises within and across countries.
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Welcome to Nextel Global Communications
Nextel Global Communications is one of the top call center outsourcing companies. We work with world-class companies providing a variety of call center services centered on Customer Relationship Management (CRM), customer service, customer acquisition and customer retention. Some of our Call Center Outsourcing Services include inbound and outbound campaigns telemarketing sales, customer service, and technical support.
NextelGC provides the highest quality service in the call center outsourcing industry. We work closely with our clients to develop customized call center solutions designed to meet their unique contact center needs. Utilizing our experience, superior technology, sophisticated analytical techniques and talented team, we work with you to ensure the highest possible return on your investment.
- Lead generation
- Market research
- New services and products to existing customers
- Custom order processing
- Customized reports
- Quality Assurance
- E-mail follow-up
We Speak! Your Brand
We Communicate the brand to Customers
Maybe it´s because we´ve been at it since 2000, making us one of the most experienced companies in the industry.Read more
- Order taking and processing
- Product inquires
- TPV (Third party verification)
- Help Desk
- Customer service and care
- Pre/post sales service
- Level 1 and 2 Tech Support
- Credit card activation